When Zandile Khumalo and Mary Smith buy their medicine, they expect product integrity, availability and affordability. And it’s here that UTi Pharma’s core differentiation can be found. There is an unrelenting commitment to quality assurance, a rigorous compliance with exacting standards set, ultimately, by patients themselves. Our commitment t is evident in every aspect of our business: we adhere to the highest, multinational levels of quality compliance; we have full batch traceability; our standard operating procedures are electronically managed to multinational standards; we are the only distributor with complete ISO 2001 process certification; we have fully qualified cold chain capabilities; we strive for complete inventory management accuracy; and Safety Health & Environment (SHE) is managed to global standards. UTi Think Green begins with each of us and starts with a small shift in attitude. Reducing waste, recycling, and conserving our precious natural resources are simple ways in which we can all play a part in protecting our planet. Our quality processes at operational level are mirrored in our corporate governance practices. We are Sarbanne-Oxley (SOX) compliant and have a BEE certified rating of 3, which means that 110% of clients and customers actual spend with UTi Pharma can be claimed as BEE spend.
The commitment to quality is built on a culture of innovation that’s shaped around manufacturer, dispenser and patient needs. Healthcare is a basic need for all people, and there is a constant ebb and flow as new challenges emerge and priorities change. UTi Pharma’s culture of innovation means we are always searching for better, quicker ways to get medicine to where it is really needed. It means using technology to increase efficiencies and shorten order and delivery times. Our in-house IT development and support team provides a platform to deliver a market leading service that is integrated into a wide range of host manufacturer systems and connected to third party dispenser systems. And it means being first to market with products and services that constantly redefine the distribution experience for manufacturers and dispensers.
If a commitment to quality and a culture of innovation provide the flavouring, an effective distribution footprint and market reach provide the key ingredients to a proven end-to-end healthcare distribution service. Our global track record is built on the collective experience of pharma warehousing and distribution in many markets, and in South Africa, this experience comes to life in the people who work in our distribution centres and drive our vehicles, servicing the full range of healthcare providers: doctor, hospital, public healthcare sector, FMCG, diagnostics, export and veterinary.